I design workflows that reduce complexity and cognitive load.
As a UX and product designer specializing in simplifying complex enterprise interfaces, I transform overwhelming workflows into intuitive experiences users actually enjoy.
Forecast5’s dashboard design tool was largely unused due to both its complexity and general unfriendliness to new users. I redesigned it to be more intuitive, breaking it into steps that were easier to understand, and making the overall process easier.
UX Design, Interaction Design
view case study
When two businesses with similar products merge, users can get left out if the features they love are no longer accessible or are harder to find.
I took data about the most-used features of both products and worked with product, engineering, and subject matter experts to combine the two similar products into a new one that resulted in better adoption (and retention) from users of both.
Product Design, Information Architecture
view case study
The forest service was using multiple antiquated tools to manage forest projects and wanted to combine the functionality into one new application. By understanding the users, the problem that we were working to solve, and what the necessary features were, I was able to come up with a design strategy for the new application and worked with a team to design, test, and build an MVP release.
Product Design, UX Design, Information Architecture
view case study
Iterating on existing designs to solve user problems is important, but critically important when the problem is resulting in denials on almost every submission. I was able to reduce the denial rate by 50% with small content changes, while working toward larger changes to improve the process even more.
UX Design, UX Research
view case study